We would like to inform our valued customers that the Monetary Measures Phase – III issued by the Royal Monetary Authority is ending on 30th June 2022 and the customers who have deferred their loans will have to start repayment effective July 2022.
In line with the Monetary Measures Phase – III, accumulated interest from 1st April 2020 till 30th June 2022 (after adjustments of the interest payment) shall be converted to Fixed Equated Installment Facility (FEIF) payable in equal installments over a maximum period of five years.
Further, we would also like to inform that this facility may be extended to eligible customers under the Monetary Measure – IV. In this regard, we request our customers to visit our nearest Branch Office for further clarification.
Please be informed that the BNBL Contact Centre is open from 8 am till 8 pm except for Sundays/ Government Holidays. Get in touch with us at 6070 or via our Facebook Page.
If you receive any calls, SMSs or emails purporting to be from the BNB, asking for personal details such as your account number or card details (card number/ Card PIN/ CVV numbers) please make sure you do NOT share such details with anyone, except if it is from the BNB Contact Center when you are lodging an complaint/concern with them. Even then, NEVER share the card PIN/ CVV numbers. Bhutan National Bank will never ask for any of your personal details, and all those requests may be phishing attempts.
Notification on ATM Withdrawal Charge
All customers are requested to note that cash withdrawals from other bank’s ATM machines are chargeable @Nu 9/- per withdrawal transaction from the sixth transaction onwards, and is recovered at each month end. This is a common charge across banks and as mandated by the Central Bank.