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Internet Banking

In case you have received any e-mail from an address appearing to be sent by BNB, advising you of any changes made in your personal information, account details or information on your user id and password of your netbanking facility, PLEASE DO NOT RESPOND.
It is important to use up-to-date Anti-virus software and a personal firewall.BNB uses a combination of Secure Socket Layer (SSL) protocol and OTP (One Time Password) to protect your information.

If you agree to abide by the information contained in the Internet Banking Terms and Conditions please click “I Agree” button. You will then be able to use this service.If you do not agree to these terms please click the “Close” button. You will not be able to sign in for Internet Banking and will be returned to the homepage.

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Please be informed that the BNBL Contact Centre is open from 8 am till 8 pm except for Sundays/ Government Holidays. Get in touch with us at 6070 or via our Facebook Page.
Cautionary Note

If you receive any calls, SMSs or emails purporting to be from the BNB,  asking for personal details such as your account number or card details (card number/ Card PIN/ CVV numbers) please make sure you do NOT share such details with anyone, except if it is from the BNB Contact Center when you are lodging an complaint/concern with them. Even then, NEVER share the card PIN/ CVV numbers.  Bhutan National Bank  will never ask for any of your personal details, and all those requests may be phishing attempts.

Notification on ATM Withdrawal Charge

All customers are requested to note that cash withdrawals from other bank’s ATM machines are chargeable @Nu 9/- per withdrawal transaction from the sixth transaction onwards, and is recovered at each month end. This is a common charge across banks and as mandated by the Central Bank.

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